PRIVACY POLICY

Who are we?

To contact the company, you can call the number 672459222 or send an email to administracion@degamonal.es. Its main activity focuses on offering prepared meal services for both businesses and individuals.

What do we use your data for? We use the data you have provided online or through any other means to address your inquiries and suggestions, provide you with the services or deliver the products requested, register you as a user, send you personalized communications you have subscribed to, and monitor the comments made on our blog.

Why do we have them? We are authorized to process your data for various reasons. When you fill out a form or send an email in which you ask a question or make a suggestion, we have a legitimate interest in addressing it. When you register on our website, we are also authorized by your consent when you give us permission to send you our newsletter and personalized offers.

Who do we share your data with? We will only share your data with partner companies to address the requests received and provide our services or facilitate the products, banking entities, and bodies required by law. In no case do we sell your data to third parties.

What rights do you have? You have the right to access, rectify, or delete your personal data. You also have the right to object to our use of data that you have previously authorized us to use, to transfer them, and not to be subject to automated individual decisions.

In the processing of your personal data, we apply the following principles to ensure the highest protection for you:

• Principle of legality, loyalty, and transparency: We will always require your consent for the processing of your personal data for one or several specific purposes which we will inform you about beforehand with absolute transparency.
• Principle of data minimization: We will only request data that is strictly necessary in relation to the purposes for which we require them. The minimum possible.
• Principle of limitation of the retention period: The data will be maintained for no longer than necessary for the purposes of the processing, depending on the purpose, we will inform you of the corresponding conservation period. In the case of subscriptions, we will periodically review our lists and remove those records that have been inactive for a considerable time.
• Principle of integrity and confidentiality: Your data will be treated in such a way that adequate security of personal data is guaranteed and confidentiality is ensured. You should know that we take all necessary precautions to prevent unauthorized access or misuse of our users’ data by third parties.

In this privacy policy, you will find more detailed information about how we use the personal data of our clients, suppliers, and users, and in general of all the people who have contacts with us, regardless of the medium they have used to communicate (online form, by phone or by email, in person).

We like to be transparent about what we do with your personal data, for you to understand the implications of the uses we carry out, or the rights you have concerning your data. For that reason, we keep our Privacy Policy, Legal Notice, and Cookie Policy updated, information that you can consult on this same webpage.

If you have any doubts or want more information about the privacy policy, you can continue reading the document.

DULCE D’GAMONAL S.L., is committed to complying with the legislation in force at all times in terms of processing personal data. By the following privacy policy DULCE D’GAMONAL S.L., in accordance with the requirements set out in the GDPR and LOPDGDD, informs users and the people whose data it processes of:

What purposes will we use your personal data for?

When the user accepts our privacy policy, they authorize us to use the personal data provided for the following purposes:

• To send information and provide the service requested through the various forms available on our website.
• To manage their comments on our blog.
• To send newsletters when subscribed, including events, activities, and promotions from DULCE D’GAMONAL S.L. and related industry sectors that may be of interest.
• To send commercial communications about offers, activities, and promotions from DULCE D’GAMONAL S.L. and related industry sectors that may be of interest via conventional or electronic means when they have indicated a desire to receive information.

How do we obtain your data?

We obtain your data through:

• The form filled out by the web user for the purpose specified therein. The form is subject to the acceptance of this privacy policy via the indicated checkbox.
• Navigation data we obtain from the different cookies that the user accepts when accessing for the first time.

What is the legal basis for processing your data?

• The explicit consent of the user (Article 6.1.a GDPR) expressed by filling out the different forms, ticking the box to send the newsletter and to receive commercial communications/information about offers, activities, and promotions from DULCE D’GAMONAL S.L. and related industry sectors of interest, and participation in our blog legitimizes the processing by DULCE D’GAMONAL S.L. The user can revoke their consent at any time, although revocation does not affect data processing carried out prior to the revocation of consent.
• The legitimate interest in creating navigation profiles and detecting preferences through the installation of cookies.
• The execution of a contract or the taking of pre-contractual measures when the customer makes a request through the various forms available on our website or requests information about the services provided by DULCE D’GAMONAL S.L.

Suppliers

What data do we collect from our suppliers?

Provider identifying data: The personal data that DULCE D’GAMONAL S.L. requests include:

• Identifying data: name and surname, telephone, postal and electronic address
• Employment and professional data
• Activities and business data

How do we obtain your data?

We obtain your data through:

• The signing of the contract that binds us, the acceptance of the presented budget, the receipt of invoices from the supplier, and the signing of the Data Processor Agreement if applicable for the service provided.

For what purposes will we process your personal data?

• Manage information relating to the data of our supplier companies of goods and services, as well as their representatives.
• Maintenance of the contractual relationship with our suppliers.
• Management of payments and collections related to the contracts that bind us.

What is the legal basis for processing your data?

• In the execution of a pre-contract/contract to send you the information and manage the service provided, otherwise its performance would not be possible.
• In the legitimate interest for managing the data of the representatives of the suppliers of DULCE D’GAMONAL S.L.

What data do we collect from our clients?

Data from clients who fill out any of the forms available on laneveritallena.com as well as at the physical establishment of DULCE D’GAMONAL S.L.:

• Identifying data: name and surname, telephone, postal and electronic address
• Data related to the request
• Data from clients who register on our platform:
  • Identifying data: Name and surname, postal and electronic address, telephone, billing address.
• Data from clients who make a reservation or order at our physical establishment:
  • Identifying data: Name and surname, postal and electronic address, telephone, billing address
• Data from our clients obtained through our contracts and estimates
• Data from clients who make a purchase online or in person:
  • Identifying data: Title, name, surname, postal and electronic address, telephone, billing address.
  • Transaction data: Products purchased/services provided and payment method, invoice or purchase receipt.

How do we obtain your data?

If you are an online client, we obtain your data through:

• The form filled out by the user for requesting information and/or estimates, orders, or to finalize the online purchase at our e-commerce site. The form is subject to the acceptance of this privacy policy via the indicated checkbox.
• Navigation data we obtain from the different cookies that the client accepts when first accessing laneveritallena.com.

If you are a physical client, we obtain your data through:

• The client registration form.
• Acceptance of the presented estimate.
• The signed contract.

For what purposes will we process your personal data?

• Generate and manage the documentation associated with your requests and purchases.
• Provide you with information about offers, products, and services related to your purchase.
• Process your reservation or purchase online through our platform.

What is the legal basis for processing your data?

• In the consent of the user by entering their data and curriculum on the DULCE D’GAMONAL S.L. website to participate in the active selection processes and future processes that may be carried out as long as they do not oppose the processing of their data.

Social Media Contacts

What data do we collect?

• Identifying data on Social Media: DULCE D’GAMONAL S.L. will not request data beyond what you have included in your user profile.

For what purposes will we process your personal data?

• To answer and manage your inquiries, requests, or petitions.
• To relate to you while you are part of our community of followers.

What is the legal basis for processing your data?

• In the execution of a pre-contract/contract that binds you with the corresponding social network and according to their privacy policies:
• Facebook: http://www.facebook.com/policy.php?ref=pf
• Instagram: https://help.instagram.com/155833707900388
• Twitter: http://twitter.com/privacy
• LinkedIn: http://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv
• Pinterest: https://about.pinterest.com/es/privacy-policy
• YouTube: https://policies.google.com/privacy?hl=es&gl=es

laneveritallena.com will always try to establish appropriate mechanisms to obtain the user’s consent for the installation of cookies that require it. When a user accesses our website, a pop-up appears informing of the existence of cookies and that if they continue browsing our page, they consent to the installation of cookies. The acceptance of the installation of cookies involves the acceptance of the conservation of the IP address in the records of laneveritallena.com, along with the date of acceptance, for a period of one year, for the purpose of demonstrating the consent given. More information can be found in our “Cookie Policy.”

HOW LONG DO WE KEEP YOUR DATA?

Web Users

• Data processed based on the web user’s consent will be retained as long as they remain relevant for the purpose for which they were collected and until the consent is revoked.
• Data processed based on legitimate interest will be retained for the period linked to the reason for data collection, always ensuring adequate guarantees and respecting the rights and freedoms of the subjects.
• Data processed based on the execution of a contract or pre-contractual measures will be kept for the duration of the contractual relationship and for the subsequent time required by legal obligation.
• The IP address obtained through cookies will be retained for one year, for the purpose of demonstrating user consent.
• For more information on the retention period of cookies, you can find more details on our website in the “Cookie Policy” section.

Suppliers

• Data processed based on legitimate interest will be retained for the period linked to the reason for data collection, always ensuring adequate guarantees and respecting the rights and freedoms of the subjects.
• Data processed based on a contract, as well as part of the processing legitimized by a legal obligation, will be maintained for the duration of the contractual relationship. The retention time of the data once this period has ended, or in case the processing is linked to a legal obligation, will be as legally provided, and the processing of the data by the interested party cannot be revoked except in legally provided blocking provisions.

Clients

• Data processed based on the client’s consent will be retained as long as they remain relevant for the purpose for which they were collected and until the consent is revoked.
• Data processed based on legitimate interest will be retained for the period linked to the reason for data collection, always ensuring adequate guarantees and respecting the rights and freedoms of the subjects.
• Data processed based on a contract, as well as part of the processing legitimized by a legal obligation, will be maintained for the duration of the contractual relationship. The retention time of the data once this period has ended, in the case that the processing is linked to a legal obligation, will be as legally provided, and the processing of the data by the interested party cannot be revoked except in legally provided blocking provisions.

Job Applicants and Candidates

What data do we collect from applicants and candidates? Data from candidates submitted via the ‘work with us’ form by DULCE D’GAMONAL S.L. includes:

• Identifying data: name, surname, telephone, postal and electronic address
• Academic and employment data
• Data included by the candidate as attached documents

How do we obtain your data? We obtain your data through:

• Submission of a resume at our facilities or by filling out the ‘work with us’ form on our website.

For what purposes will we process your personal data? The personal data provided by candidates are used exclusively for the recruitment processes that are open or are planned to be conducted if the data provided are for our employment pool.

Social Media Contacts

What data do we collect?

• Identifying data on social media: DULCE D’GAMONAL S.L. will not request data beyond what you have included in your user profile.

For what purposes will we process your personal data?

• To respond to and manage your inquiries, requests, or petitions.
• To interact with you while you are part of our community of followers.

What is the legal basis for processing your data?

• In the execution of a pre-contract/contract that binds you with the corresponding social network according to its privacy policies.

Additional Information on Data Processing

Only individuals over the age of 14 can provide data through our website and email. If you are under this age, you must have the consent of your parents or legal guardians.

The user guarantees the authenticity and timeliness of all data communicated to DULCE D’GAMONAL S.L. and declares being over 14 years old, and will be solely responsible for any false or inaccurate statements made.

In the case of making a reservation for a service or an online purchase, the interested party must be over 18 years old, which is the legal age established in the civil code to acquire full legal capacity.

The personal data processed by DULCE D’GAMONAL S.L. may be mandatory or voluntary. Special category data will not be requested via web forms to ensure your privacy. If necessary to provide a service, special category data may be requested through another method. Data requested in forms include:

• Identifying data: name and surname, telephone, postal and electronic address.
• Data related to the request.
• Data from users subscribing to the newsletter/wanting to receive commercial communications and information.
• Data from users who register on our platform. Voluntary information is that which the user is not obligated to provide to contact us.

Fields marked with an asterisk (*) or the word (required) in our forms are mandatory; refusal to provide them will make it impossible to provide the service or respond to your request.

If you provide us with third-party data, you declare that you have their consent and you commit to transferring the information provided in this clause, releasing DULCE D’GAMONAL S.L. from any obligation. However, DULCE D’GAMONAL S.L. may carry out verifications to confirm that the third party has been informed, adopting the diligence measures established in data protection regulations.

To whom will your data be communicated? Data will not be transferred to third parties unless required by law or necessary to fulfill your request.

Among the recipients to whom your data may be communicated are:

• Public administrations and bodies when required by tax, labor, Social Security, or other applicable regulations. Data processing companies (fraud detection and prevention providers, technology services, customer support services, advertising and marketing services, and, in general, third-party providers necessary for the provision of services offered by DULCE D’GAMONAL S.L. such as courier and transport service providers, etc…).

ARE THERE INTERNATIONAL DATA TRANSFERS?

laneveritallena.com is hosted in the Netherlands, a country within the European Union and the European Economic Area that complies with the guidelines set out in Articles 46 and 47 of the GDPR. Therefore, there will be no international transfers of data provided by users on the website.

Our website accesses user data through the following means:

• Through the contact forms available on the website.
• Through cookies that the user has previously accepted.
• Through subscription to the newsletters.
• Through comments made by the user on the website’s blog.

International data transfers may also occur in the context of the aforementioned assignments/communications for which DULCE D’GAMONAL S.L. will use the tools provided in Articles 46 and 49 of the GDPR as a guarantee for those transfers made to countries that do not have an adequacy decision from the European Commission.

In any case, third parties with whom certain personal data is shared will have previously accredited the adoption of adequate technical and organizational measures for the proper protection of these data and will only be made with third countries when there is a binding legal instrument in accordance with Articles 46 and subsequent of the GDPR. By accepting this privacy policy, you consent to an international transfer of data in accordance with the indicated guarantees.

If the requirements established in the GDPR are not met, the interested party may give their consent to the international transfer or execute a contract in the interest of the interested party. Otherwise, authorization must be requested from the Control Authority.

Additionally, we inform you that some services provided by and for DULCE D’GAMONAL S.L. may involve the transfer of personal data to a third country outside the EU, in “cloud” services offered by some of the main international providers (e.g., Google, Microsoft). In these services, compliance will be confirmed as previously mentioned.

DULCE D’GAMONAL S.L. does not sell user data to third parties under any circumstances.

WHAT RIGHTS DO YOU HAVE AND HOW CAN YOU EXERCISE THEM?

Users can exercise the following rights with DULCE D’GAMONAL S.L.:

• Access their personal data.
• Rectify them when they are inaccurate or incomplete.
• Request the deletion or cancellation of the data when, among other reasons, they are no longer necessary for the purposes for which they were collected.
• Oppose their processing.
• Request the limitation of the processing of their data when any of the conditions provided in the regulations occur.
• Request the portability of their data in the cases provided in the regulations.
• Prevent being subject to automated decisions.
• Revoke consents given.

To exercise these rights, users must send a letter indicating the right they wish to exercise and include documentation proving their identity and postal or electronic address for notification purposes. This request can be made either by postal mail to: DULCE D’GAMONAL S.L., Poligono Industrial Mayorazgo, 8, Santa Cruz De Tenerife, 38110, or at the following email address: administracion@degamonal.es.

DULCE D’GAMONAL S.L. must respond to the request to exercise rights within a month from the receipt of the request. This period may be extended by another two months if necessary, taking into account the complexity and number of requests. We will inform you of any such extension within one month from the receipt of the request, stating the reasons for the delay.

Furthermore, interested parties have the right to lodge a complaint with the competent Control Authority (Spanish Data Protection Agency) when they consider that DULCE D’GAMONAL S.L. has violated the rights that the data protection regulations recognize them at www.aepd.es.

ARE MY DATA SECURE?

DULCE D’GAMONAL S.L. has a current contract with the hosting company Google LLC for the hosting of its website. It is a European company and has the latest systems in security measures.

In any case, DULCE D’GAMONAL S.L. guarantees the adoption of appropriate measures to ensure the confidential treatment of your data, given their confidential nature, and commits to ensuring that such data remains secret, treating them with the utmost confidentiality, and declares to have implemented in its information system, the security policies corresponding to the type of data handled according to the provisions in the REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).

All data provided through our platform is collected via a secure protocol. Our website has an SSL certificate that allows an encrypted connection when a user visits our website and exchanges information with us.

DO YOU NEED AN ACCOUNT AND/OR PASSWORD?

Users can register on our website, for which the creation of an account is essential. It is the user’s responsibility to maintain the confidentiality of the account information, including the password, as well as all activities that occur therein.

The user is obliged to inform DULCE D’GAMONAL S.L. immediately if there is any unauthorized use of their account or password, or if any other security-related issue occurs, by sending an email to administracion@degamonal.es.

LINKS TO OTHER WEBSITES

If you choose to leave our website through links to other websites not belonging to our entity, DULCE D’GAMONAL S.L. will not be responsible for the privacy policies of such websites or the cookies that they may store on the user’s computer.